![]() You can telephone a Customer Service Representative for information about a transaction, but doing so will not preserve your rights in the dispute. Not only does this card not offer any rewardsyou’re still on the hook for paying the annual fee ranging from 79 to 99, and you’re stuck with the extremely high 29.9 APR. With MoneyGram Bill Pay you can pay bills, send money to FBOP and more Biller & Fees Biller Information Payment Information Fraud Protection Cookie. ![]() It also doesn’t have a cash back feature. We must hear from you no later than 60 days after we send you the first bill on which the error or problem appeared. This card doesn’t offer points for purchases or exclusive promotions for new cardholders. Alternatively, you can send a payment via mail. To dispute a charge, write to us as soon as possible at the address below. The easiest way you can pay your Indigo Credit Card bill is either online or over the phone at (866) 946-9545. Should there be a question with a transaction, your receipt is powerful proof for you to have. Please note that the merchant selling something to you may have a different name and/or location than what appears on your statement.Ĭompare totals to help match up expenses from your statement with your receipts. Save receipts and compare them to your monthly statement. If there is a discrepancy, try to resolve it before you sign the slip or return to the store as soon as possible to Then, make sure the price on the receipt agrees Watch sales clerks to make sure they charge the correct amount for the items you are purchasing. In many cases, you can avoid disputes by following some helpful tips: ![]() Their CS is contracted out and anything beyond answering simple questions, they need to refer to a 'supervisor' who are then actual BRIM personnel.A dispute is a formal process that lets you challenge a transaction that appears on your statement. I dont bother calling in unless absolutely. I only put in my travel notifications online. PS - majority of my transactions are overseas. Oh well, another 6 months to go for the next CLI. I received an email by the following week to say that I have been approved for the CLI. So I requested for that by sliding the ruler to the max. So fast forward to March, my one year anniversary of having BRIM, I decided to request for another CLI but this time through the app. By October I had already put through over $25K on the card and my cashback was then reduced to 1% instead of 2% and even then I did not just throw the card in the drawer. ![]() I really don't understand BRIM's logic why my CL is so low when my average CL across all my cards is at least $8K per card. That same day they did a hard pull and shortly after, received the email to say that my CL has been increased to $2000. So I decided to try the online CLI request which only gave me a $1000 increase. The offer invites you to apply for one of the best range of card services provided by Indigo, Indigo Platinum Mastercard being one of them. Immediatly after that call, I was told that I had been denied any CLI. I was put through the Spanish Inquisition as though I was applying for a new card! I had to call in and ask a second time because two weeks had passed and I didn't hear anything back. I used the card and duly paid and sometimes even overpaid to use the card regularly right up to September when I called in to asked for a CLI to at least $4000 because that was how much I was putting through per month on average. When I got the WE card a year ago, I was shocked to get only a $1000 CL. ![]() No hard pull for a CLI.Ħ months after my request for a CLI, I decided to try for another one. ![]()
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